Our Promise
7-Day Return Policy
Not the right car? You can return it within 7 days or 250 miles, whichever comes first. Here are the exact conditions.
Last updated: September 2026
Time and mileage limit
- •The 7 days start on the day you take delivery or pick up the vehicle.
- •The vehicle may not be driven more than 250 miles beyond the odometer reading on your delivery receipt.
- •To start a return, contact us by phone or email within the 7-day window.
Condition required
- •Vehicle is returned in the same condition as delivered, with no new damage, accidents or modifications.
- •All keys, manuals, accessories and paperwork are returned.
- •No liens, tickets or tolls incurred during your ownership remain unpaid.
Refund
- •The vehicle purchase price is refunded to the original payment method after inspection of the returned vehicle.
- •Delivery and return shipping fees, taxes and registration fees already paid to the state may not be refundable.
- •Refunds are normally issued within 10 business days of receiving the vehicle.
Exchange
- •Instead of a refund, you may exchange for another vehicle in our inventory; any price difference is settled.
Not eligible
- •Vehicles returned after 7 days or over 250 miles.
- •Vehicles with new damage, misuse, or a trade-in that has already been sold (trade-in value is refunded instead).
- •Wholesale or as-is vehicles specifically marked as excluded from the return policy.
Questions about these terms? Call (208) 352-3077, email Alaaautosales@gmail.com or contact us. Ala’a Auto Sales LLC · 2633 W Main St, Boise, ID 83702-4736. The terms in your signed purchase agreement take precedence over this page.